Qualifications

Counselling - Bachelor (ongoing)

Management - Diploma

Business - Diploma

Chaplaincy - Diploma

Community Services - Cert IV

Mission and Ministry - Advanced Diploma

Information Technology - Cert IV

SKILLS

Technology

Microsoft Office Expertise
Database management
CMS implementation and utilisation
Website design
Photoshop graphic design
Programming VBA, HTML, CSS, JavaScript, Python, VB
Windows, Linux, Mac OS, Android, IOS preficiant

Communication

Active listening
Public speaking
Collaboration
Empathy
Negotiation
Cross-cultural communicatio
Nonverbal communication

Management

Site management
Recruitment and onboarding
Collaboration & Teamwork
Conflict Resolution
Approachability
Project Management
Budgeting
Analytical Thinking

Team Building

Interpersonal skills
Problem-solving
Team player
Community building
Diplomacy
Mediation

Business

Budgeting
Stakeholder management
Fundraising
Billing
Office management
WHS Compliance
Event management

Personal

Self-motivated
Proactive
Flexible
Strong work ethic
Multi-tasking
Innovative thinking

Experience

NDIS Mental Health Support Worker

Supporting people with psychosocial disability inside the NDIS.

Empowered NDIS participants with therapeutic support.
Provided 1:1 mental health support, assisting consumers towards gaining / maintaining independent living skills.
Working collaboratively with consumers to identify their needs, set goals and develop a plan to meet those goals.
Recorded extensive case notes, assessments, and reports.

Founding Manager

Formed NFP Rainbow Wear - Designing and producing LGBTQI+ inclusive apparel.

Instituted organizational representation within the LGBTQI+ community, enhancing brand awareness, understanding and support.
Reduced expenditure by minimizing overheads and passing savings on to customers.
Slashed shipping costs by 90%, negotiating beneficial contracts with international distribution points.
Expedited Rainbow Tick Accreditation for multiple sites, ensuring compliance with regulatory and accreditation requirements.
Exceeded KPIs by shipping > 3,000 products world-wide to date.
http://rainbow-wear.com

Mental Health
Recovery Worker

Supporting participants with mental health challenges in a short-term residential setting.

Engage participants and develop professional and trusting relationships.
Develop individual recovery plans with participants incorporating individual goals, focusing on skill and knowledge development while working towards recovery and under the ethos of ‘Client self-direction’.
Provide direct practical support to participants to attain the skills required to meet the goals identified to support social inclusion and recovery
Ensure that all operational and administrative requirements are met including regular reporting requirements and records maintenance
Convene case planning meetings with PARC clinicians, community case managers, consumers and their families, and other service partners.
Coordinate activities for the PARC consumer and our partners in service delivery (clinicians, employment services, education providers, accommodation providers

Team Leader - Mental Health Administration

Recruiting and leading a diverse workforce across the Mental Health Division, both inpatient and community ,
with > 17 direct reports.

Justified, created, and recruited to multiple new positions to meet increased demands.
Overhauled employee workspaces to better accommodate differing abilities and requirements.
Created and managed new software to assist staff towards surpassing departmental funding KPIs.
Led hospital wide post traumatic event diffusion sessions.

Mental Health Administrator

Leading specialist projects across
the Mental Health Division.

Created and implmented custom KPI focused software for Mental Health clinicians.

Leading mission focussed projects as a Salvation Army Officer from 1998 - 2022,
I have accomplished strategic goals within multiple roles, including but not exclusive to:

Corps Officer

Site Manager with oversight of
Centre, Staff and volunteers.

Slashed inherited budgetary concerns by negotiating beneficial agreements with internal and external stakeholders in accordance with operational needs.
Doubled membership within two years, securing site stability and potential for further growth.
Secured staff safety through understanding and compliance with organisational values, WHS, worker rights / responsibilities, and legislation.
Boosted staff retention, ensuring personnel feel valued, known, and are equipped / prepared for their roles.
Maintained secure and effective records through the utilisation of internal, third party, and self-created systems.

Community Engagement Officer

Responsible for staff wellbeing and
community engagement across 34 sites.

Facilitated emergency response aid for national crises, including bushfires, floods, and Covid 19.
Increased worker efficiency by formulating Excel sheets with custom VBA scripting and automated integrations.
Heightened volunteer rate, connecting sites to existing and potential stakeholders.
Resolved workplace conflicts utilising effective interpersonal skills and mediation.
Enhanced staff morale by coordinating the celebration of personal and professional milestones.
Increased internal communication effectivity by creating new engagement mediums and opportunities.
Accomplished KPIs in multiple areas through effective self-management and record keeping.

Assistant Manager - AOD Rehabilaition

Managing 20-30 staff & 50+ residential Alcohol and Other Drugs rehabilitation clients.

Resolved workforce crises by restructuring existing staff and recruiting / training new employees.
Streamlined client intake via the overhauling of structures and processes.
Mobilised community engagement initiatives.
Fostered the effective rehabilitation of clients, setting individualised, attainable, and meaningful goals.
Coordinated a holistic approach to client assistance, unifying emotional, medical, physical, and spiritual support streams.
Exceeded client relapse KPIs by implementing collaborative and constructive exit strategies.
Cohesively centralised client-facing practice, generating new workspaces, procedures, and policies.

Divisional Resource Officer - WA

Senior Manager, resourcing and equipping centres / staff across Western Australia.

Enriched internal communications through the formulation of strategies to ascertain and understand centre / personnel requirements.
Reduced organisational risk by training managers in understanding and adhering to company policy / procedure in volunteer recruitment, data management, and WHS.
Slashed orgnaisational loss and increased productivity by streamlining resource procurment and sharing procedures.
Ensured organisation preparedness via resource acquisition and creation in accordance with current and projected needs.
Enabled missional success through effective negotiation and communication with key stakeholders.

Technical Director

Directed technical aspects of the grassroots INCLUDED movment - An LGBTQI+ initiative.

Produced promotional material, including artwork, videos, wesbite, social media, PowerPoint, and apparel.
Planned and technically directed live-multi-speaker online presentations.
Collaborated in podcast creation, including guest speakers, information, and talent.
Managed fundraising and expendeture.
Instituted organizational representation within the LGBTQI+ community, enhancing brand awareness, understanding and support.
Faciliated face-to-face events supporting LGBTQI+ inclusion.
http://includedpage.com

Cohort Leader

Director of youth cohorts.

Evaluated internal and external communities utilizing quantitative and qualitive measures, adjusting cohort trajectory and strategies to match target audience.
Directed leadership excursions forming team cohesion, alignment with organisational values, and cohort ambitions.
Coordinated inter-site events facilitating external thinking, brand awareness and pride.
Empowered upcoming leaders towards establishing and accomplishing career objectives.
Mobilized cohort retreats, cultivating substantive and numerical growth.
Instilled values of care, support, trust, and ambition through individualized coaching and extensive public speaking.

Projects and Achievements

Rainbow Wear

Founded Not For Profit Rainbow Wear, equipping people with resources designed to help celebrate and promote inclusivity, shipping >3000 items to date world wide.

Covid Support Campaign

Publicized live social media campaign, promoting stakeholder health and wellbeing during Covid.

Disability Carer Support

Acquired government funding to analyze and respond to need for disability carer support in remote areas.

INCLUDED Webinars

Providing technical direction and facilitation for ongoing global webinars promoting inclusivity.

Technical Direction

Showcasing professional audio / visual installation and utilisation for theatrical and corporate events.

Multimedia & Design

Demonstrated skills in design and creativity can be viewed at:
https://includedpage.com
https://rainbow-wear.com

Chris Footer

SKILLS

EXPERIENCE

Achievements

Qualifications